Recover the carts you're losing, confirm COD orders before you ship, and let a chatbot handle the questions your team answers fifty times a day. All on the number your customers already message.
Live in under 24 hours. No setup fee. From ₹500 a month.
Officially verified. Built directly on the WhatsApp Business Platform, no reseller in between.
Meta's published rates passed through at cost. Check them against Meta's own rate card.
Your whole team on one number. No per-agent billing on any plan.
Quality rating and tier monitoring, with alerts before you drop, not after.
You already know this. Customers message you before they call, before they email, and usually before they visit your site. It's where the buying decision actually happens.
The trouble starts when it works. One phone, one person, hundreds of chats. Order updates typed out by hand. The same five questions again and again. Leads that go cold because nobody got to them by Tuesday. WhatsApp Business on a phone is built for a shop with one counter.
Three things most of our customers automate in their first fortnight, and what they actually look like on your customer's phone.
Somebody adds three items and disappears. An hour later they get a message showing exactly what they left behind, with a button that drops them back at checkout. No app to install, no email to ignore, no discount code you didn't need to give away.
Triggers automatically from Shopify, WooCommerce or your own API.
Unconfirmed cash-on-delivery orders eat your margin twice, once on the outbound leg and again on the return. One automated message with yes and no buttons catches the fake and the forgotten before the parcel leaves your warehouse.
Confirmed and cancelled orders push straight back into your store.
Run ads that open a chat instead of a form. A bot asks the three questions your sales team always asks, tags the lead, and hands over only the ones worth a call. The rest keep getting nurtured without anyone lifting a finger.
Qualified leads sync to Zoho, HubSpot or a Google Sheet.
Six things the platform does. Every one of them is included on the Growth plan.
Broadcast to your whole list or a precise segment. Images, video, PDFs and buttons that get tapped. Delivery, read and reply reporting on every send.
Drag and drop your automation together in an afternoon. Branching logic, WhatsApp Flows for in-chat forms, and clean handover to a human when the bot hits its limit.
One number, unlimited team members. Assign conversations, leave internal notes, and see who resolved what. No more forwarding screenshots.
Cart recovery, COD confirmation, order and shipping updates. Connects to Shopify in one click, or to anything else through the API.
Tags, custom attributes and behavioural rules. Segments update on their own the moment a contact qualifies, so campaigns always hit the right people.
REST API and webhooks for anything custom. Native integrations for Zoho, HubSpot, Razorpay, Shiprocket, Google Sheets, Zapier and n8n.
Connect the tools you already run your business on — from checkout and payments to your CRM and spreadsheets.
And more through our developer API.
Moving to the API used to mean giving up the WhatsApp Business app. New interface on day one, chat history left behind, and a week of your team asking where everything went.
The fastest way to lose WhatsApp as a channel is to get restricted. It happens quietly: quality rating slips, your tier drops, sends start failing, and by the time anyone notices you're locked out of your own customer base.
We treat that as a product problem rather than your problem. Every account gets the same monitoring, on every plan.
Replace the slots below with real client logos. If logo permissions aren't in place yet, swap this whole row for one hard number: businesses on the platform, or messages delivered last month.
One real customer quote about one specific result goes here. Something they measured, in their words.Name, role, company. Needs to be real.
No developers needed. Bring your Meta credentials, import your contacts, and start sending the same day.
Create your accountUse a new number or bring your existing WhatsApp Business number across. Takes about two minutes with your Phone Number ID, WABA ID and Meta App Secret.
Business verification, display name approval and your first templates. We do the paperwork and tell you exactly where it stands.
Upload your contacts, build a flow on the canvas or launch a campaign, and watch every reply land in the shared inbox.
Pick the one that fits where you are now. You can move up whenever you need to, and nothing is charged per agent.
Meta charges separately for each template message you send. We pass those rates through at cost with nothing added on top, which is not true of most platforms. See the current rate card and work out your monthly cost.
It's Meta's interface for sending and receiving WhatsApp messages at scale, integrating with other software and automating conversations. It has no interface of its own, which is why you need a platform like Digital Tool Box to actually use it. The WhatsApp Business app on your phone is a separate product, built for manual replies from a single device.
Two separate costs. Meta charges per template message at its published India rates, with service messages inside the 24-hour customer window free. Then your platform charges a subscription, which for us is ₹500 or ₹1,499 a month. We add no markup to Meta's message rates, so your message cost is exactly Meta's cost.
The app is one number on one phone with replies typed by hand. The API supports unlimited team members on the same number, automated flows, bulk campaigns, and connections to your store and CRM. With Coexistence you can run both at once.
Yes. Your number and your Meta-approved templates transfer across. With Coexistence your team keeps using the phone app throughout, and your chat history comes with you.
Yes. Numbers and approved templates move between providers. Export your contacts and document your automations first, and expect a short pause in sending during the switch. We'll walk you through the sequence and handle the Meta side.
The green tick is Meta's official business badge, and Meta decides who gets it based on your brand's public presence and press coverage. We prepare and submit the application at no charge once you're eligible, and we'll tell you honestly if you aren't yet.
Usually one of three things: promotional language inside a utility template, missing example values for your variables, or an opt-out that isn't clear enough. We flag these before you submit, and when Meta does reject one we tell you which policy it hit and what to change.
No. Campaigns, chatbots, segments and integrations are all no-code. If you want to build something custom, the REST API and webhooks are there on the Growth plan.
Yes. Digital Tool Box is an officially recognised Meta Tech Provider, which means we build directly on the WhatsApp Business Platform with no reseller in between and you get features as Meta releases them.
Pick the thing your team repeats most and hand it to a bot this week. Cart recovery, COD confirmation, order updates. See what it does to your numbers, then build from there.
Start free trial